Information

Prices
Prices for each product are listed on the product description page. Postage and Tax are not included in the listed price. Hawaii State residents will have the 0.04166% GE Tax except Oahu (0.04712%) added to their order. For Postage costs, see below.

Privacy Notice
At BestSkinShop we respect our client's privacy. The personal information that we collect is used to help process and confirm your purchase; any information that is collected from our clients will be kept confidential. Any credit card information we will not be stored in our records.

We use your e-mail contact information for communications regarding your order. Occasionally we may send information to you regarding new products and/or services, special promotions or upcoming events. We do not sell, rent, or give out your personal information or e-mail address to any third party.

Shipping
Shipping under $49.00 - $6.05 flat rate
Shipping over $49.00 - Free
US orders only

International Shipping
For International Shipping Fee, please refer to the followings:
Purchase amount of $0.01-$100.00 shipping is $10.00
Purchase amount of $100.01-$200.00 shipping is $20.00
Purchase amount over $200.01 shipping is $30.00

Payments
Payment may be made by major credit card or money order, payable in US Dollars.

Delivery
US Postal Service Priority Mail (United States)
Expect delivery in 3 to 5 business days.

Return policy
Return/Exchange Policy:

Damaged / Defective items:
We will gladly replace items which are defective or damaged. Please open and inspect your product shipment thoroughly on receipt. Defective or damaged items must be reported promptly (within 10 days of receipt) in order to be eligible for a full credit return or exchange. Defective or damaged goods which are reported after the 10 day period are also subject to a 20% restocking fee.

Because many of our products have a limited shelf life, we cannot accept returns or exchanges after the 10 day period, except in the case of damaged or defective items. Please open and check your order promptly when you receive it, and report any problems to us in a timely manner.

Other Returns:
As a retail merchant, we understand the customer's need to know that if they are not satisfied with a product it can be returned. Being a small business we will work with the customer to authorize a return only if we can return the product to our supplier for credit or replacement. If we can re-sell the product as new or be reimbursed by our supplier, we will not have any reason to deny your request.

Returns or exchanges for reasons *other* than defective or damage are subject to a 20% restocking fee, and products must be returned in new condition, i.e. all original packaging and seals intact and un-opened. Because we cannot sell a used or opened item, no item can be returned or exchanged after it has been opened or used.

For all Returns or Exchanges, contact our sales staff at 1-808-533-3143 and request a Return Authorization and to get instructions on how to return the products to us.


No Sales to Minors
BestSkinShop does not advise or permit minors to make purchases on our site. All product purchases must be performed by an individual 18 years of age or older.



Service does not constituted medical advice
Use of our services is not intended to be a substitute for medical advice. You are encouraged to discuss the use of skin products with your doctor prior to purchasing and using our products. You should discuss any and all medical concerns or treatment questions with your doctor. BestSkinShop does not give or intend to give medical advice or answers to medical related questions. If you need medical advice or treatment, contact your physician or medical provider.



User Responsibilities
All users are responsible to provide accurate and complete information, and to keep this information up to date if there are any changes to your information.



User Account & Password Security
The user is responsible to keep their account password and other user information secure; we are not responsible for any expenses or liability resulting from your misuse of your user account or user information.


Company name & Contact Information
Bestskinshop
1329 Lusitana St., Suite 401
Honolulu HI 96813

Phone (808)533-3143
Fax (808)531-8991

shop@bestskinshop.com